Frequently Asked Questions
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Design Can I use my own logo? How do I pick a font? How do I choose clip art? Can I send you a sample of the layout for my product? How do I send you a picture for my product? Engraving What materials can you cut? How do you engrave on the products? What materials can you engrave? What is the largest item you can engrave? Orders Can I place an order over the phone? Do you offer bulk discounts? Why can't I pay immediately upon checkout? Payment What if I don't want to use PayPal? Who is a "pre-approved party" for check payments? Processing How long will it take to get my order? Products What if I can't find a specific product? Is there a discount on products if I don't want them engraved? Shipping Do you offer expedited shipping? Will you ship outside of the US? How much does shipping cost?